How to use this FAQ
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About Praxiom • Getting Started • Care Model • Medications & Treatment • Payment & Insurance • Safety
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Still need help? Call 1‑888‑455‑3411 or email hello@praxiomhealth.com.
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About Praxiom
Praxiom Health is a physician-led telehealth clinic focused on evidence-based weight management and metabolic health. We combine clinical expertise with modern telemedicine so patients can access care that is structured, monitored, and designed for sustainable progress.
We believe weight management is medical care—not a trend.
Praxiom care is overseen by licensed physicians, including Dr. Kirk O’Donnell, MD (Chief Medical Officer), a Mayo Clinic–trained physician, and Dr. Yamil R. Cardel, MD, who is board-certified in Emergency Medicine and Obesity Medicine.
Your information is reviewed by a physician before any medication is prescribed. Dr. Cardel is fluent in English and Spanish.
Praxiom Health provides physician-led telemedicine services to adults in select U.S. states. Care is delivered by licensed medical professionals and complies with applicable state and federal telemedicine regulations.
We use HIPAA-compliant systems and processes designed to protect your health information.
Getting Started
Start by completing a brief, HIPAA‑compliant intake. After the first 5 questions, you’ll see instant eligibility results.
If you’re eligible, you’ll answer a few additional questions so your physician can review your information and determine appropriate next steps.
No. There is no payment required to check eligibility or to receive your initial eligibility result.
No. There is no payment required to check eligibility or to receive your initial eligibility result.
No payment required • HIPAA‑compliant • Instant eligibility after the first 5 questions
Care Model
Yes. Praxiom is physician-run, and your information is reviewed by a licensed physician before any medication is prescribed. Our care model is designed around safety, individualized decision-making, and ongoing oversight.
Not always. In most cases, monthly oversight is completed as a physician review of your information in your secure portal (your progress, reported side effects, and next steps).
If a live conversation is clinically needed, your physician (or the clinical team) will contact you.
Higher-touch means you’re not left to figure things out alone between check-ins. Patients have access to support for questions, clarification on next steps, and help navigating the process—so care feels guided, not transactional.
Medication and Treatment
When medically appropriate, Praxiom may prescribe FDA‑approved brand‑name GLP‑1 medications and/or compounded formulations. All medication decisions are made only after a physician reviews your health history and current risk factors.
In some cases, yes—when clinically appropriate. Whether a compounded option is appropriate depends on your medical history, current medications, goals, and other clinical factors.
No. Compounded medications are not FDA‑approved. Your physician will review your situation and discuss options and next steps through your secure portal.
No payment required • HIPAA‑compliant • Instant eligibility after the first 5 questions
Payment and Insurance
The eligibility check is free, and there is no payment required to receive your initial eligibility result.
If you’re eligible and choose to continue, you may be asked for a credit card before final submission. Your card will not be charged until your submitted information has been reviewed and you’ve been presented with the proposed plan and total amount.
We collect a card near the end of intake to make checkout and onboarding smoother if you decide to move forward.
We do not charge your card until:
- Your information has been reviewed, and
- You’ve been clearly informed of the proposed amount (including what’s included)
Your monthly package includes:
- Monthly physician review (high‑touch oversight)
- Medication
- Shipping (flat rate)
- Pharmacy handling fee ($10) to coordinate fulfillment so you don’t have to manage pharmacy logistics directly
Once approved, our team will walk you through the package cost before charging your card.
Safety
When prescribed appropriately and monitored correctly, GLP‑1 medications are generally considered safe and effective for many patients. However, they are not appropriate for everyone. That’s why Praxiom requires physician review and ongoing oversight before and during treatment.
Some people experience side effects, especially early on or after dose changes. Commonly reported side effects can include nausea, constipation, diarrhea, decreased appetite, and stomach discomfort.
Your care team will help you understand what’s expected, what can be managed with plan adjustments, and when to escalate concerns.
Message the clinical team through your secure portal with what you’re experiencing, when it started, and whether it’s getting better or worse. If a live conversation is clinically needed, your physician or the clinical team will contact you.
If you feel you may be experiencing a medical emergency, call 911 or go to the nearest emergency room.
HIPAA‑compliant • Takes about 2–5 minutes • No payment required • Instant eligibility after the first 5 questions

